Heritage Properties Privacy Policy Heritage Properties Privacy Policy Our Commitment to Privacy, Effective Jan 1st, 2005 Heritage Properties and Development, Inc. values its customers and respects their privacy. We collect customer information in an effort to reach out to the clients interested in our services. We do not sell or rent your personal information to third parties. As described in this policy, we do, however, share your information with our affiliates and under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service. This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Heritage Properties in any of three ways: 1. Send us an email message at hr@heritageprops.net2. Call us at 1-866-570-12703. Write to us atHeritage Properties Online3550 Round Barn Blvd. Ste. 307Santa Rosa, CA 95403 If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time. What kind of information does Heritage Properties collect? How does Heritage Properties use my information? Does Heritage Properties share my information with third parties? How do I exercise my choices about receiving promotional communications? How does Heritage Properties protect kids' privacy? Is my information secure? What about links to other websites and services?

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What kind of information does Heritage Properties, Inc. collect? We collect information, such as name, email and postal addresses, and phone from you when you visit our website, save your info with us online, or participate in a contest, promotion, or survey. We maintain a record of your interests, and may also acquire information about you from our joint marketing partners, from unrelated third parties, and from our affiliates.How does Heritage Properties, Inc. use my information? When you visit our site, or save your information online, we will use your email and postal address to send you information about our products, services, contests, and promotions and to help us learn more about your preferences. If you participate in a contest or promotion (online, over the phone, or in a mailer we may use your personal information to send you emails, postal mail, or telephone (including text messages) regarding our products, services, contests, and promotions. From time to time, we may use this information to contact you via email, postal mail, or telephone to learn more about your needs. You always have the choice not to receive marketing information or calls. In addition, we may use information about you and your product interests and purchases from us and our affiliates. to help us improve our site design and your online experiences. We may contact you, subject to the choices you have made, via email, postal mail, or telephone, to conduct market research and to learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your real estate and lending interests and with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your experience with us, and to communicate with you in accordance with this policy.

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Does Heritage Properties, Inc. share my information with third parties? We share information about you with that affiliate, so that it can communicate with you by email or postal mail about their products, services, contests and promotions that may be of interest to you. Each of our affiliates has a privacy policy that is consistent with our own. We also contract with service providers to maintain and manage our customer information, to fulfill promotions, and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information. In addition, when we team up with another company to offer or provide products, services, contests, or promotions, we may compare our customer list with theirs to identify our common customers. Heritage Properties, Concentric Capital and our marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities. When we offer contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive email messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, Heritage Properties may still need to contact you, for example, to notify winners and to fulfill promotional obligations. Heritage Properties reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests, and rights of Heritage Properties, its affiliates, and others.

How do I exercise my choices about receiving promotional communications? We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us 1-866-570-1270, writing us at Heritage Properties Online, 3550 Round Barn Blvd. Ste. 307, Santa Rosa, CA 95403 or by sending us an email message at hr@heritageprops.net. Please be sure to include your full name and the email address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from our promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. Please note that email requests to update your personal information may take up to 10 days to process, and postal requests may take 6 to 8 weeks to process, during which time you may continue to receive communications from Heritage Properties.

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How does Heritage Properties, Inc. protect kids' privacy? Heritage Properties is concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 13.

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To change your privacy settings to "Medium": Select "Internet Options" from the "Tools" Menu. Click the "Privacy" Tab. Set the Privacy Slider to "Medium." Click "OK." To override your current cookie handling practices for individual sites: Select "Internet Options" from the "Tools" Menu. Click on the "Edit" button in the "Override cookie handling for individual websites" section. This will open the "Per Site Privacy Actions" dialogue box. Type "www.heritageprops.net." in the "Address of Website" box. Click the "Allow" button. Click the "OK" button, then close the "Per Site Privacy Actions" dialogue box. Click the "OK" button to close the "Internet Options" dialogue box and apply your changes.

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Is my information secure? Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet. Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at Heritage Properties, Inc.. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." If your browser or firewall doesn't support SSL, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please place your order by phone at 1.800.653.6289. What about links to other websites and services? The Heritage Properties, Inc. website may contain links to other sites. Heritage Properties does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Heritage Properties is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.